Privacy Policy

1. Information We Collect

We may collect several types of information about you to provide and improve our services to you:

• Account Information: Your name, email address, password, and organization details when you sign up.
• Query Data: The queries, cases, facts, and legal questions you input into the system while using the platform.
• Device Information: Information about the device and browser you use to access Lapche, including your IP address and operating system.
• Usage Data: Pages visited, duration of visit, navigation paths, and diagnostic data.

2. How We Use Information

We use the information we collect for various business purposes, including to:

• Provide, maintain, and improve the AI models and the Lapche service.
• Personalize your legal search experience and chat history.
• Monitor platform usage patterns and conduct data analysis to prevent abuse.
• Notify you about changes, updates, or legal notices concerning your account.
• Provide customer support and troubleshooting.

3. Data Security

We prioritize the security of your legal inquiries. We use reasonable administrative, technical, and physical security measures to protect your personal information and query data from unauthorized access, destruction, use, modification, or disclosure. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

4. Data Sharing

We do not sell your personal or query data to third parties. We may share information only in the following circumstances:

• Service Providers: We share data with third-party vendors (like LLM providers and hosting infrastructure) necessary to run our service.
• Legal Obligations: When required by a subpoena, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets.

5. Cookies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service that require authentication.

6. User Rights

Depending on your location, you may have the right to access, rectify, or erase the personal data we hold about you. You may also have the right to restrict or object to our processing. To exercise these rights or request a permanent deletion of your account and inquiry history, please contact us.